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Contact

Contact Nikkit

Where to write to Nikkit, how quickly we answer, and how corrections are handled.

Email us

[email protected]

One address for everything. It reaches a person, not a ticket queue.

Response times

Most messages get an answer within two working days. Longer questions take longer, and when something needs checking before we can give a straight answer we would rather be slow than wrong.

Press and partnerships

Same inbox, and the word partnership in the subject helps it get found. Read what the editorial policy says about paid links before writing, because the answer is usually already there.

If we got it wrong

Quote the line you think is wrong and say what it should say instead. That is enough. The editorial policy sets out what happens next, including when a correction gets a visible note.

What to include

Two sentences of detail save a week of going back and forth.

  • Lead with the question. Context is useful, but not first.
  • Paste the address of the page you are writing about, and the sentence that prompted the message.
  • If a page looks broken, say which browser and which device, and send a screenshot if you can.

What we cannot do

Three things come up often and the answer is always no. We do not intervene with other companies on your behalf, we do not give advice for one specific situation, and we do not help with accounts we have nothing to do with. The legal notice says why.